Terms & Conditions
Last Updated December 2019
We are Community Health and Eye Care Limited, a company registered in England under number 07296068. Our registered office is at 1-6 Star Building, Oliver’s Place, Fulwood, Preston, PR2 9WT.
However, to summarise:
We are committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
This is just a summary. Please ensure you read the full, legal version below.
Below is a description of what data we gather from you as a visitor to our publicly-accessible website. Also, included below is a description of why we collect and how we use the data we collect on the Site.
In this notice, the words “our,” “us,” “we,” and “CHEC” refer to Community Health and Eye Care Limited and our affiliates (which includes any person or entity that controls us, is controlled by us, or is under common control with us, such as our subsidiary, parent company, or our employees).
Before you submit any information on or through the CHEC website, please carefully review this notice. By using any part of the CHEC Site, you consent to the collection, use, disclosure and sharing of your information as further outlined below in this notice.
What data we collect, how we collect it and why
Data you give to us directly. On some places on the CHEC Site, you can fill in a web form to share your data with us directly. We collect the information you provide in response to those web forms. Occasionally, we may also offer opportunities for you to share your data with us such as through a survey, to sign up for a newsletter, or to register for or receive details about an event we are sponsoring. If you participate in those surveys, sign up for a newsletter, or register for an event, we will collect the information you provide to us in doing so.
Data we collect from you automatically.
What we use your data for
Data you give us directly. For data that you give to us directly through a “Contact Us” page, we will use that data to formulate a response to your inquiry and know how to get back to you with our response. Similarly, if you provide us information directly in response to a survey or when signing up for an event, we will use the data you provide for the reason that you provided it to us and for other purposes that we tell you about at the time when you provided that data.
If you purchase a product from us, your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions,
Data we collect automatically.
How long we retain your data
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who we may share your data with
Unless you give us your permission, we don’t share data we collect from you with third parties, except as described below:
We do not share your data (including, but not limited to, the personal data of your end users) with third parties for their direct marketing purposes, unless you give us your consent to do so.
Information from Children
We do not knowingly collect any personal information directly from children under the age of 16. If we discover we have received any personal information from a child under the age of 16 in violation of this Policy, we will take reasonable steps to delete that information as quickly as possible. If you believe we have any information from or about anyone under the age of 16, please contact us at [email protected]
How we secure your data
We use appropriate security measures to protect the security of your data both online and offline. These measures vary based on the sensitivity of the information that we collect, process and store and the current state of technology. Please note, though, that no website or internet transmission is completely secure, so while we strive to protect your data, we cannot guarantee that unauthorized access, hacking, data loss or a data breach will never occur.
How we tell you about changes to our privacy practices
We may change our Website Privacy Notice from time to time. If we make changes, we’ll revise the “Last Updated” date at the top of this notice, and we may provide additional notice such as on the CHEC Site homepage. If we make any material changes to this notice, We will notify you of those changes through a notice on the CHEC Site or through other reasonable means of communication, such as email. We will comply with applicable law with respect to any changes we make to this notice.
How to make choices about your data
Deletion, access, and changes to your data. The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. To request deletion of, access to, or to make changes to data we’ve collected from you via the CHEC Site, email us at [email protected]. Please note that even if you request that we delete data we’ve collected from you, we may still retain data collected from you in an aggregated or anonymized form that does not identify you. We also will not delete your data if we are legally required to maintain it.
If you are receiving promotional emails from us, you can choose to stop receiving those by following the unsubscribe/opt-out instructions in those emails. You can also opt-out by contacting [email protected].
Cookies and tracking technologies.
How you make choices about cookies and other tracking technologies depends on the type of cookie or tracking technology being used. For details on how to manage your preferences for cookies and tracking technologies, please check out our Cookie Notice.
How you contact us
You may contact the Data Protection Team by Email at [email protected]
or, you may write to us at the address listed below.
Community Health and Eye Care Limited
1-6 Star Building,
You have the right to access the personal data which we hold about you. This is called a Subject Access Request (SAR) and must be made to the Data Protection Team using the details above.
You may use this process to exercise your right to:
You also have the right to lodge a complaint with the Information Commissioner’s Office:
Information Commissioner’s Office
Telephone: 0303 123 1113 (local rate)
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